Effective Date: August 12 2025
Thank you for choosing Quovi™ ("Quovi," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you and Quovi and govern your access to and use of our mobile applications, websites, and related services (collectively, the "Services"). By creating an account, downloading or using our app, or otherwise accessing the Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
For a feature overview of our adaptive AI running training plans, cross-training support, and Garmin and Apple Health integrations, visit the Quovi running coach highlights.
The Services are intended for use in the United States. The Services are not available to persons under 13. If you are 13–17, you may use the Services; we encourage involving a parent or legal guardian. By using the Services, you represent you are at least 13. If you access the Services from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.
Quovi is an AI-powered fitness and wellness platform that delivers personalised training plans, real-time coaching, workout tracking, and nutrition-logging tools. The Services may ingest data from Garmin and Apple Health if you choose to connect those services. Quovi also offers chat-based features that use retrieval-augmented AI models to provide fitness guidance and weekly progress summaries. The Services are intended for general wellness and do not provide medical advice. You should consult a health-care professional before making changes to your exercise, nutrition, or wellness routines. Any nutrition guidance in the Services is general and informational. Where calorie or macro estimates are provided, they are approximate and may be inaccurate; they are not medical or dietary prescriptions.
To access certain features, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree not to share your account with others or allow anyone under 13 to access the Services via your account. You agree to notify us immediately of any unauthorised use.
We make the Services available through Apple’s App Store. Apps made available through the App Store are licensed, not sold, to you. Your licence is subject to your prior acceptance of either Apple’s Standard Licensed Application End User License Agreement ("Standard EULA") or a custom end-user licence between you and us. Unless we provide a custom EULA, your use of the app is governed by Apple’s Standard EULA, which grants you a non-transferable licence to use the licensed application on your Apple-branded devices. You may not distribute, reverse-engineer, modify or create derivative works of the app except as permitted by law.
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for your personal, non-commercial fitness and wellness purposes. We reserve all rights not expressly granted.
You acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you.
Subscription Options. Quovi offers weekly, monthly and annual auto-renewing subscription plans. Prices, durations and features of these plans are displayed in the app at the time of purchase and may vary by storefront. Quovi may also offer an introductory free trial (e.g., three days) for certain plans.
Automatic Renewal & Billing. Your subscription automatically renews at the end of each term until cancelled. Your Apple ID may be charged within 24 hours before the renewal date. Free trials convert to paid subscriptions unless you cancel at least 24 hours before the trial ends. Manage or cancel your subscription via Settings ▸ [your name] ▸ Subscriptions on your device. We cannot cancel or manage your subscription for you.
Pricing & Changes. Quovi may change subscription fees in accordance with applicable law. If a price increase requires your consent, Apple will notify you and will not charge the increased price unless you accept it. If you decline, your subscription will not renew at the new price. We may offer discounts, promotions or win-back offers at our discretion.
Billing & Refunds. By subscribing, you authorise Apple to charge subscription fees and applicable taxes via the payment method associated with your Apple ID. No refunds are provided for the current subscription term; service continues until period end. Refunds, where applicable, are handled by Apple. Any unused portion of a free trial is forfeited upon purchase.
User Content. The Services allow you to submit or upload content, including workout data, meal logs, chat messages and other information ("User Content"). You retain ownership of your User Content but grant Quovi a worldwide, non-exclusive, royalty-free licence to use, reproduce, distribute, display and modify your User Content solely for the purpose of providing and improving the Services. You are responsible for the accuracy and legality of your User Content. You agree not to post User Content that is unlawful, harassing, obscene, infringing or otherwise objectionable. We may remove User Content that violates these Terms or applicable law.
AI Outputs. You may use AI-generated plans and recommendations provided through the Services for your personal, non-commercial use. Quovi retains all rights in and to its models, prompts and systems. We may use de-identified or aggregated data to maintain and improve the Services.
Acceptable Use. You agree to use the Services only for lawful purposes. You may not: (i) violate any applicable law or regulation; (ii) reverse-engineer, decompile or tamper with the Services; (iii) interfere with or disrupt the operation of the Services; (iv) upload or transmit any malicious code; (v) impersonate another person or misrepresent your affiliation; or (vi) access the Services in a country or territory subject to U.S. embargoes or sanctions.
Our Privacy Policy, which is incorporated by reference, explains how we collect, use, disclose and retain your personal information. In summary, we collect information you provide directly (e.g., account details, profile information, meal descriptions), data collected automatically (log data, device information, cookies) and data from third-party integrations such as Garmin and Apple Health. If you connect your Garmin account, we may access activity metrics such as distance, pace, heart rate and workout routes. If you connect Apple Health, we may read workout data and other selected metrics but never write information back to HealthKit. We also transmit user-submitted content to AI service providers (e.g., OpenAI) to generate personalised coaching feedback.
Certain metrics (e.g., heart rate, stress levels) may be considered sensitive information. By connecting your Garmin device or providing such data, you expressly consent to our processing of this data to provide personalised fitness insights and analytics. We do not sell or license sensitive health or fitness data for marketing.
We retain your personal information only as long as necessary to provide the Services or as required by law. For example, activity data is stored while your account remains active; account data is kept as long as needed to deliver services. You may request deletion of your personal data or account by contacting us at privacy@quovi.app. Once aggregated or anonymised, data may not be removable.
We implement reasonable technical and organisational measures—such as encryption in transit and at rest and access controls—to protect your personal information. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.
HealthKit. If you connect Apple Health, we access HealthKit data only to provide the Services to you. We do not use HealthKit data for advertising, marketing, data brokerage, or any purpose unrelated to providing health and wellness features. We do not sell HealthKit data and we never write data to HealthKit.
The Services may contain links to or integrate with third-party services such as Garmin, Apple Health, AI providers or social platforms. We do not control these services and are not responsible for their content or privacy practices. Accessing third-party services is at your own risk. You should review the terms and policies of those services before using them.
You may stop using the Services at any time. To delete your account and data, follow the in-app deletion flow or email privacy@quovi.app. We reserve the right to suspend or terminate your account (and refuse any current or future use of the Services) if you breach these Terms, misuse the Services, or if we are required to do so by law. Upon termination, your right to use the Services will cease immediately. The licence granted herein will terminate automatically if you fail to comply with these Terms or the Standard EULA.
Quovi is provided “as is” and “as available”. To the maximum extent permitted by law, we and our licensors (including Apple) make no representations or warranties about the Services, either express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, non-infringement or quiet enjoyment. You acknowledge that any fitness or nutrition information provided through the Services is general in nature and not tailored to you. Use of the Services is at your own risk. Do not use the Services while operating a vehicle, bicycle or in any situation requiring full attention. Stop using the Services if you experience pain, dizziness, shortness of breath or other adverse symptoms.
To the extent not prohibited by law, neither Quovi nor its licensors shall be liable for any indirect, incidental, special, consequential or punitive damages arising out of or related to your use of or inability to use the Services. In no event will our total liability exceed fifty U.S. dollars ($50) or the amount you have paid to Quovi in the previous twelve months (whichever is greater). Some jurisdictions do not allow the exclusion or limitation of liability for personal injury or consequential damages; these limitations may not apply to you.
You agree to indemnify and hold Quovi, its affiliates and their respective officers, directors, employees and agents harmless from any claims, damages, losses, liabilities and expenses (including attorneys’ fees) arising from your use of the Services, your User Content or your violation of these Terms.
Except for claims that may be brought in small-claims court or where prohibited by law, any dispute or claim arising out of or relating to these Terms or the Services (a “Dispute”) will be resolved by binding arbitration on an individual basis administered by the American Arbitration Association (“AAA”) or JAMS under their applicable rules. You and Quovi waive the right to a trial by jury or to participate as a plaintiff or class member in any purported class, collective or representative proceeding. The arbitrator may not consolidate the claims of more than one person or preside over any form of representative or class proceeding. The arbitration will be conducted in the county where you reside or another mutually agreed location. Each party will be responsible for its own attorneys’ fees; however, the arbitrator may award fees and costs to the prevailing party where permitted by law. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending a written notice to info@quovi.app that includes your name, email address and a statement that you decline this arbitration agreement. If you opt out, or if this Section is found unenforceable, any Dispute will be resolved in the courts described in Section 15.
You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign these Terms in connection with a merger, acquisition or sale of all or substantially all of our assets. If any provision of these Terms is held to be invalid or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Provisions that by their nature should survive termination will survive, including Sections related to subscriptions, User Content, indemnity, limitation of liability, arbitration and miscellaneous provisions.
You agree to comply with U.S. export and sanctions laws and regulations. You may not use or otherwise export or re-export the Services except as authorised by United States law and the laws of the jurisdiction in which the Services were obtained.
These Terms and any Dispute not subject to arbitration are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Unless otherwise required by applicable law, you and Quovi agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Delaware for the purpose of litigating any Dispute that is not subject to arbitration.
If you believe that content available through the Services infringes your copyright, please send a notice to privacy@quovi.app with: (1) your contact information; (2) identification of the copyrighted work; (3) identification of the allegedly infringing material; (4) a statement under penalty of perjury that you have a good-faith belief the use is unauthorised; (5) a statement that the information in your notice is accurate and that you are the copyright owner or authorised to act on behalf of the owner; and (6) your signature. Upon receipt of a valid notice, we will remove or disable access to the infringing material in accordance with the Digital Millennium Copyright Act.
We may revise these Terms from time to time. We will provide notice (e.g., by posting the updated Terms in the app or on our website) and indicate the “Effective Date” at the top of the document. Your continued use of the Services after the revised Terms become effective constitutes your acceptance. If you do not agree to the revised Terms, you must stop using the Services and delete your account.
If you have questions about these Terms or the Services, please contact us at info@quovi.app. For privacy-related inquiries or to request data deletion, contact privacy@quovi.app.